Troy,

Thank you for your reply.  But no, the permissions haven't changed, and I am 
running as Administrator.  The blank white screen only happens in Mid-Tier.  In 
the WUT it shows the hour-glass for three seconds, but nothing else happens.  I 
haven't changed any of the ODBC setting.

But thanks for your suggestions.  I'm grateful for any ideas I can get.

Dwayne

---- Original message ----
>Date: Tue, 15 Jul 2008 08:48:46 -0700
>From: Troy Sasso <[EMAIL PROTECTED]>  
>Subject: Re: Crystal Reports don’t display  
>To: arslist@ARSLIST.ORG
>
>Dwayne,
>
>Did any of the custom form permissions change by chance?  I've had this happen 
>in past where the CR runs perfectly.  But when added and run from an entry in 
>the WUT Report form, shows a blank screen.  This turned out to be related to 
>permissions on the custom form anf form fields.
>
>Or, have any of your ARServer settings, ODBC settings changed since Friday?
>
>
>Troy
>
>--- On Tue, 7/15/08, Dwayne Martin <[EMAIL PROTECTED]> wrote:
>
>> From: Dwayne Martin <[EMAIL PROTECTED]>
>> Subject: Crystal Reports don’t display
>> To: arslist@ARSLIST.ORG
>> Date: Tuesday, July 15, 2008, 7:54 AM
>> Dear List,
>> 
>> We have a CallEntry form with four buttons.  Each button
>> calls its own Active Link, which displays its own Crystal
>> Report for that particular entry.  Each Crystal Report is
>> attached to a “Report” form entry.
>> 
>> Friday all four of them worked.  Yesterday (and still
>> today) one of the reports refused to display.  You could
>> click the button and the hour glass would appear for a few
>> seconds, but no report.  In Mid-Tier it displays a blank
>> white page.  The report still displays in Crystal itself,
>> including the same entries that won’t display in Remedy. 
>> 
>> 
>> The question is, Is the problem in the Crystal Report, or
>> the “Report” entry?  
>> 
>> If I try the CR in a different “Report” entry that did
>> display, it doesn’t display there either.  On the other
>> hand, if I attach a Crystal Report that displays in other
>> “Report” entries, to this “Report” entry, it
>> doesn’t display.   It looks like both the Crystal Report
>> AND the “Report” entry have gone bad.  ( I also have
>> another “Report” entry that doesn’t work for no
>> apparent reason no matter what Crystal Report I attach to
>> it.)
>> 
>> The workflow.log is identical for the reports that display
>> and don’t display.  
>> 
>> The “Report” entries that work and those that don’t
>> are identical except for Report Name and Report Set Name.
>> 
>> I am running as Administrator, so there shouldn’t be any
>> permissions issue.
>> 
>> I am totally stumped.  Any suggestions?
>> 
>> (ARS and WUT 7.1 patch 3, CR IX, RH Linux server, Oracle
>> 10.2 db)
>> 
>> Dwayne Martin
>> James Madison University
>
>
>      
>
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