You don't really want to mess with that if you can help it, because there is a lot to it and you can easily mess things up.
However, it was a requirements to do this at my company, so I learned over time all the caveats and whatnot. One thing that you have to look at is creating not only the approval phases where you want approvals, but also for the phases you don't want approvals. For example, if you want any new Change to go directly to Scheduled for Approval, you have to create an approval phase to begin during "Request for Authorization" to go to "Scheduled for Approval" after approval, but more importantly, if there are no approvers. Then you have to be careful to not create any approval mappings that take place during the fake approval phase you just created. There are some other gotchas, such as if you need to use the Status Reason field it doesn't always work correctly, you can't set rejections to go to past approval phases without various issues, and a few other minor things. This stuff isn't documented in detail, so a lot of it will be trial and error for you. Good luck, Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of cpbergie Sent: Wednesday, July 16, 2008 12:22 PM To: [email protected] Subject: Deleted Defualt Approval Processes.... I have deleted the default approval processes since I plan on just creating one for my company from scratch. Some documentation suggest that the defaults should not be modified. I would make them offline regardless, but is there any way this is having an impact on my approvals for Change? I am seeing some CRs get "stuck" in non-defined Statuses. My overall Approval Status never gets past "Pending" either, even though there are no more approvals defined. -- View this message in context: http://www.nabble.com/Deleted-Defualt-Approval-Processes....-tp18492436p18492436.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
