My stupid mistake! I was working in our test system, but in the configuration I had "Report Server" set to the live system. The reason the report wasn't displaying the report was that the "Report" entry wasn't defined in the live system.
I seem to make that same mistake at least once a year. Some people just don't learn from experience. Sorry to bother everyone. Dwayne ---- Original message ---- >Date: Tue, 15 Jul 2008 12:20:38 -0700 >From: Janie <[EMAIL PROTECTED]> >Subject: Re: Crystal Reports don't display >To: [email protected] > >Dwayne, > >Have you cycled the Crystal Enterprise server services? > >I have seen this happen many times when a Report gets stuck in the Crystal >PageServer service. I've found that recycling all of the services seems to >work the most efficiently, but one can try just stopping the Pageserver and >restarting it. > >HTH, > >Janie > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Tuesday, July 15, 2008 12:15 PM >To: [email protected] >Subject: Re: Crystal Reports don't display > >Troy, > >Thank you for your reply. But no, the permissions haven't changed, and I am >running as Administrator. The blank white screen only happens in Mid-Tier. >In the WUT it shows the hour-glass for three seconds, but nothing else >happens. I haven't changed any of the ODBC setting. > >But thanks for your suggestions. I'm grateful for any ideas I can get. > >Dwayne > >---- Original message ---- >>Date: Tue, 15 Jul 2008 08:48:46 -0700 >>From: Troy Sasso <[EMAIL PROTECTED]> >>Subject: Re: Crystal Reports don't display >>To: [email protected] >> >>Dwayne, >> >>Did any of the custom form permissions change by chance? I've had this >happen in past where the CR runs perfectly. But when added and run from an >entry in the WUT Report form, shows a blank screen. This turned out to be >related to permissions on the custom form anf form fields. >> >>Or, have any of your ARServer settings, ODBC settings changed since Friday? >> >> >>Troy >> >>--- On Tue, 7/15/08, Dwayne Martin <[EMAIL PROTECTED]> wrote: >> >>> From: Dwayne Martin <[EMAIL PROTECTED]> >>> Subject: Crystal Reports don't display >>> To: [email protected] >>> Date: Tuesday, July 15, 2008, 7:54 AM >>> Dear List, >>> >>> We have a CallEntry form with four buttons. Each button >>> calls its own Active Link, which displays its own Crystal >>> Report for that particular entry. Each Crystal Report is >>> attached to a "Report" form entry. >>> >>> Friday all four of them worked. Yesterday (and still >>> today) one of the reports refused to display. You could >>> click the button and the hour glass would appear for a few >>> seconds, but no report. In Mid-Tier it displays a blank >>> white page. The report still displays in Crystal itself, >>> including the same entries that won't display in Remedy. >>> >>> >>> The question is, Is the problem in the Crystal Report, or >>> the "Report" entry? >>> >>> If I try the CR in a different "Report" entry that did >>> display, it doesn't display there either. On the other >>> hand, if I attach a Crystal Report that displays in other >>> "Report" entries, to this "Report" entry, it >>> doesn't display. It looks like both the Crystal Report >>> AND the "Report" entry have gone bad. ( I also have >>> another "Report" entry that doesn't work for no >>> apparent reason no matter what Crystal Report I attach to >>> it.) >>> >>> The workflow.log is identical for the reports that display >>> and don't display. >>> >>> The "Report" entries that work and those that don't >>> are identical except for Report Name and Report Set Name. >>> >>> I am running as Administrator, so there shouldn't be any >>> permissions issue. >>> >>> I am totally stumped. Any suggestions? >>> >>> (ARS and WUT 7.1 patch 3, CR IX, RH Linux server, Oracle >>> 10.2 db) >>> >>> Dwayne Martin >>> James Madison University >> >> >> >> >>___________________________________________________________________________ >____ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
