Hi Bunny,
For LDAP Integration, there is a AREA LDAP Configuration FORM. In this form Check the Host Name, Bind User name and password should be correct. After that go to server information and there is EA (External Authentication) Tab. For Testing Purpose try to authenticate using LDAP user into remedy depending on your requirement like Authenticated unregistered users and Cross Reference blank password. Hope this helps... Regards, Sandeep Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web: www.vyomlabs.com _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti Sent: Thursday, July 17, 2008 4:51 AM To: [email protected] Subject: LDAP Integration with AR Server ** Hi, I am new to remedy, please help!!! I am trying to integrate LDAP server with the AR Server. I want to download the users in the LDAP system and map them into the AR System User form. How do I do this. I read the guides and found out that I need to fill in the ARDBC and AREA plugin forms and create a vendor form. But still I am unsure and unclear as to how to do this. Can anyone please help me with this. After I have established the connection how do I test that it has been connected?? After filling in the ARDBC form I am trying to create a vendor form but I am not able to get any option to select available vendor names or tables. Do I need to create them externally?? Can anyone give me a brief description as to how to achieve my target. -- Thanks bunny __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

