Hey List-
I've seen some similar errors reported on other topics but nothing specific to
emails I can find. We're getting an increasing number of emails that are not
being sent with the following error (or some slight variation thereof):
null
java.lang.NullPointerException
at
com.remedy.arsys.emaildaemon.CreatorModule.doEmailAssociationQuery(CreatorModule.java:1306)
at
com.remedy.arsys.emaildaemon.CreatorModule.getAttachmentList(CreatorModule.java:3323)
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1462)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:486)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Unknown Source)
We're on
7.0.1 p 6
ITSM 7
SQL 2005 SP2
Windows 2003 Server
JDK 1.5
I was told at a RUG once that this is just a Remedy bug to be addressed in a
future patch- does anyone know if that's really the case?
Thanks,
Chris
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