Hi Sandeep ,
Thank you for your email .
I think i didn't explain my problem well .
I am dealing with working sla . I can't save old ( or new ) sla if the
"effective date" date or the "expriation date" date is 12/31/2008
for example : if the date will be 12/10/2008 the sla status will be "built
successfully" and if the date will be 12/31/2008 the sla status will be
"could not be build"
I think my problem is something about the date format in the server but i
don't know what to do :)
I hope i have explained my self better now .
Thanks in advanced
Best Regards,
sharon mamon-meged
AR System administrator
phone : 972-3-9165229
moblie : 050-9165229
ITSM Support
<[EMAIL PROTECTED]
MLABS.COM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Re: sla errors
ORG>
10/08/2007 08:28
Please respond to
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RG
**
Hi Sharon,
While creating Sla, please check your qualification might be data type
mismatching. And check your SLM installation log also. Might be some
workflow object is missing.
Hope this helps...
Regards,
Sandeep
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web: www.vyomlabs.com
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged
Sent: Sunday, July 20, 2008 1:14 PM
To: [email protected]
Subject: sla errors
When creating/saving a SLA, I get errors with the Date format and error
numbers 313 and 323 ?
ITs ARserv 6.3.
Any Ideas ?
Best Regards,
sharon mamon-meged
AR System administrator
phone : 972-3-9165229
moblie : 050-9165229
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