Hi Reddy,

 

This is purely related with the permissions, you need to check the
permissions given to the form. Suppose your user is a member of "App
Support" group and if this permission is not given to the "Remedy support
Form" then you will face the Error mentioned by you.

 

Now simply you can do following:

1. Check permissions for user

2. Give all permission to Remedy Support Form.

 

Hope this helps... 

 

Regards, 

 

Sandeep 

Vyom Labs Pvt. Ltd. 

An ISO 20000 certified company. 

Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL 

Web : www.vyomlabs.com   

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mahidhar Godala
Sent: Tuesday, July 22, 2008 2:04 AM
To: [email protected]
Subject: Error Caughtexception :'t.LoadResultsList' is null or not an object

 

** 

Hi All
I have a user she is getting this error Caught
exception :'t.LoadResultsList' is null or not an object and "User has no
access permission to form remedy support" when she is trying to update a
ticket. I have checked all her permissions and everything looks good .

Can anyone Help me out !
Thanks
Reddy
 



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