Hi Reddy,
This is purely related with the permissions, you need to check the permissions given to the form. Suppose your user is a member of "App Support" group and if this permission is not given to the "Remedy support Form" then you will face the Error mentioned by you. Now simply you can do following: 1. Check permissions for user 2. Give all permission to Remedy Support Form. Hope this helps... Regards, Sandeep Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web : www.vyomlabs.com _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahidhar Godala Sent: Tuesday, July 22, 2008 2:04 AM To: [email protected] Subject: Error Caughtexception :'t.LoadResultsList' is null or not an object ** Hi All I have a user she is getting this error Caught exception :'t.LoadResultsList' is null or not an object and "User has no access permission to form remedy support" when she is trying to update a ticket. I have checked all her permissions and everything looks good . Can anyone Help me out ! Thanks Reddy __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

