The Server ID is the MAC address. If you have more than one mac, then you can 
go to the admin tool to see the server ID. The license keys are generated 
against a specific server ID, so if the server ID changes, as is in your case, 
then your licenses will not work.

You are correct in stating the server ID is the MAC.

Thanks,

Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Jase Brandon
Sent: Tuesday, July 22, 2008 12:53 PM
To: [email protected]
Subject: Re: Server ID Mysteriously Changed -

**
I keep speaking of MAC with the presumption that it directly translates to 
Server ID.
Server ID is what changed.
Can someone confirm this?

Thanks,

Jase


On 7/22/08, Gary Opela (Corporate) <[EMAIL PROTECTED]<mailto:[EMAIL 
PROTECTED]>> wrote:
**

I think that on some Dell servers you can control the MAC. I might be wrong 
though.



Thanks,



Gary Opela, Jr., RSP

Remedy Engineer

Leader Communications, Inc.

http://www.5pointleader.com<http://www.5pointleader.com/>

http://www.lcibest.com<http://www.lcibest.com/>

Best Product, Best People, Best PriceTM

An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

________________________________

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jason 
Tricky
Sent: Tuesday, July 22, 2008 12:28 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: Server ID Mysteriously Changed -



**

How do you set one as a primary?  I did ours by setting an interface metric of 
>1 on the NIC that I didn't want to be the primary.  I just like to know if 
this is the correct way of doing it or is there a better way?

--- On Tue, 7/22/08, Rick Cook <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> 
wrote:

From: Rick Cook <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>>
Subject: Re: Server ID Mysteriously Changed -
To: [email protected]<mailto:[email protected]>
Date: Tuesday, July 22, 2008, 10:18 AM

**

Are there multiple NICs on the server?  If so, and the box got restarted, it's 
possible that the "other" one got designated as the primary.

Rick

On Tue, Jul 22, 2008 at 10:10 AM, Jase Brandon <[EMAIL PROTECTED]<mailto:[EMAIL 
PROTECTED]>> wrote:

**

Hello All,

I have a strange situation - I came in this morning and our dev server was 
giving the error "This copy of Arsystem has reached the max number of entries, 
etc.".

I checked and it appeared our Server ID had changed, thus invalidating our 
server license. I thought only a hardware change to the box would cause a 
Server ID/MAC address change.

I asked around and our hardware group says they didn't change anything. We 
don't have any virtual environments that would generate a dynamic MAC address.



Does anybody have any idea what would cause this server id to change? I am 
perplexed.



Thanks,



Jase

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