Hi Sivarama,
I would like to suggest integrating the BMC Remedy Mid Tier and BMC Remedy
AR System server with the Single Sign On.
I have done integration with the Oracle Application Server (OracleAS) Single
Sign-On (SSO). Even you can do with BMC Web Access Manager (WAM) Single
Sign-On (SSO).
To integrate the BMC Remedy Mid Tier and BMC Remedy AR System server with
your SSO solution, you must be familiar with all components and know how to
Configure them. This includes:
* LDAP directory server
* Web server
* Web application server (servlet container)
* SSO solution
* AR System server and mid tier
After that follow below steps:--
This is for OracleAS Integration..
1. The OracleAS is installed, configured, and running correctly on a
platform BMC supports for BMC Remedy Mid Tier.
2. The Oracle Internet Directory server is installed, configured, and
running correctly.
3. The OracleAS SSO is installed, configured, and running correctly.
4. The BMC Remedy Mid Tier is installed, configured, and running correctly
on the OracleAS.
5. Add the BMC Remedy Mid Tier to Oracle SSO as an external application as
described in the Oracle Application Server Single Sign-On Administrator's
Guide.
6. In <web app install dir>/WEB-INF/classes, edit config.properties.
a. Replace:
arsystem.authenticator=com.remedy.arsys.session.DefaultAuthenticator
with:arsystem.authenticator=com.remedy.arsys.sso.OracleAuthenticator
(for OracleAS SSO)
b. If required, replace the value of the
arsystem.authenticator.sso.enckey entry with the encrypted key you created
in step 1. For example:
arsystem.authenticator.sso.enckey=105269288E76C311410B6595D6E52791
7. Stop and restart the servlet container running the BMC Remedy Mid Tier.
Configuring the SSO LDAP Plug-In
1. Copy the ssoldap.dll or ssoldap.so AREA plug-in file to the AR System
server install directory.
2. Edit AR System configuration file (ar.conf or ar.cfg), and add
Plugin: ssoldap.dll (for Windows) or
Plugin: ssoldap.so (for UNIX)
or, if you are using the AREA hub, add
AREA-Hub-Plugin: ssoldap.dll (for Windows) or
AREA-Hub-Plugin: ssoldap.so (for UNIX)
3. Using the Remedy Administrator
a. Import ssoldap.def.
b. Make sure you have set up the mapping of LDAP groups to AR System
groups on the External Authentication tab of the Server Information dialog
box.
4. Stop and restart the AR System server so that the plug-in server loads
the plug-ins.
5. Using BMC Remedy User or the mid tier, log in to the AR System server as
a user in the Administrator group, open the SSO LDAP Configuration form, and
complete it as follows:
Encryption Key: arsystem (or the cleartext key you chose when you created
the encrypted key value for arsystem.authenticator.sso.enckey)
SSO Vendor: (Select your SSO solution.)
Group Membership: None
Roles List: (Name the LDAP attribute that lists the user roles. For
example, the roledn attribute contains role definitions for some LDAP
systems. Add any default
roles in the Default Value field.)
other fields: (Same as those for the AREA LDAP Configuration form. See
the section on "Configuring the AREA LDAP plug-in" in the Integrating with
Plug-ins and
Third-Party Products guide.)
6. Stop and restart the BMC Remedy AR System server.
Hope this helps...
Regards,
Sandeep
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti
Sent: Wednesday, July 23, 2008 5:21 AM
To: [email protected]
Subject: Single Sign On
**
Hi Guys,
I am trying to implement single sign for my current remedy system.
Can anyone please guide me as to how to implement that. Any documents that
you can forward me to would be good as well. I am having the following setup
running.
OS: Windows 2003 R2
Database: MS SQL Server 2005 (Remote)
AR Server 7.1.00
Mid-Tier 7.1.00 hosted on IIS 6 and Tomcat 5.5 servlet engine.
Would it require customization to implement single sign on or just making
configuration changes, I have no idea whatsoever please guide me.
Thanks
--
Sivarama Velicheti
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