Re: ARS 7.1 Flashboards - "Failed to create object - Extension View"

[Grooms, Frederick W]

I don't believe Java 1.6 is supported by the Admin tool.  Try installing
the latest 1.5 Java on the desktop with the Admin tool.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ARS Dummie
Sent: Monday, July 28, 2008 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 Flashboards - "Failed to create object - Extension
View"


** 
Hi listers,

are there any other ideas on this??
We have the same problem over here and always get the error message
"Failed to create object - Extension View"
if we try to open a flashboard variable in the Admin Tool.

Thanks in advance.

Regards,
Dan



On Mon, Mar 31, 2008 at 11:54 PM, sumeetdas <[EMAIL PROTECTED]> wrote:


        Yes. I have Java 1.6 running on my desktop which has the admin
tool.
        
        is there any way to turn on logging and see the backend steps
        happening when the ADmin tool is trying to open the flashborad
        object ?
        
        On Mar 31, 5:33 pm, "Grooms, Frederick W"
<[EMAIL PROTECTED]>
        wrote:
        
        > Do you have the correct Java loaded on the machine you are
running the
        > Admin tool on?
        >
        >
        > -----Original Message-----
        > From: Action Request System discussion list(ARSList)
        >
        
        > [mailto:[EMAIL PROTECTED] On Behalf Of sumeetdas
        > Sent: Monday, March 31, 2008 4:25 PM
        
        > To: [EMAIL PROTECTED]
        > Subject: ARS 7.1 Flashboards - "Failed to create object -
Extension
        > View"
        >
        > Hi listers,
        >
        > I have ARS 7.1 running on AIX 5.3 with Oracle 10g R2 as the
database.
        > I have not installed any other module on this AR server.
        >
        > whenever I try open a Falshboard in the Remedy Admin tool
[7.1] I get
        > the error "Failed to create object - Extension View". Upon
dismissing
        > this message, I just a blank white screen in the admin tool.
        >
        > I am howver able to open and modify Flash board Variables.
        >
        > any help towards fixing this would help.
        >
        > Regards,
        > Sumeet Das
        


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