Hi Pascal, Try searching the archives for the subject "Can you export to a csv file from Mid Tier?". This seems to be pretty common if you upgrade from a pre 7.x server.
You can also try the link below: http://listserv.rbugs.com/wa.exe?A2=ind0804&L=arslist&D=0&1=arslist&9=A&I=-3&K=1&X=6095B2060A337C187A&d=no+match%3Bmatch%3Bmatches&z=4&P=129168 HTH, Jason On Mon, Jul 28, 2008 at 3:21 AM, Tournier, Pascal <[EMAIL PROTECTED] > wrote: > ** > > Hi, > > > > We have recently migrated to Remedy ARS version 7.0.1 on HP UNIX and wanted > to go to the Web access interface via Mid-tier. My question concern the > Report functionality, when I try to report some selected entry via the > *ReportSelection > schema* everything is fine if I use the "Destination" = "Screen" but if I > try to run the report on a File by choosing "Destination" = "File" I get the > ReportToFile windows and when I try to execute the report I get the Report > Error message : Failed to perform Action > > > > Does anyone know how I can get the result of the report into a file, what > are the parameters I have to set ? > > > > Thanks > > Regards > > Pascal > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

