Thanks Carey, I'll try some HTML injection or something. I've done it with the emails that the email engine sends out.
Yeah, in version 7, they do hide that checkbox, although I'm not totally sure why. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, August 06, 2008 6:06 AM To: arslist@ARSLIST.ORG Subject: Re: Help Text on the Mid-Tier Gary, You should look at the HTML of the page. You may be able to insert some CSS rules to hide the field(s) that you do not want to show. The HTML will still have the content, but the browser _should_ stop showing the text to the user. ( I think they removed the "Hide Helptext on Web" feature for each field. Or was it that they just flipped the default value in v7? You may want to verify the status of that field property on the bottom of the "HelpText" tab too.) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Aug 5, 2008 at 4:18 PM, Gary Opela (Corporate) <[EMAIL PROTECTED]> wrote: > ** > > Mid-Tier and ARServer 7.1 (nopatch) > > > > My help buttons, the default ones that are on every MT web page, are > displaying something weird. Underneath my text that I add, is a list of all > objects on the form. It shows every field, and beside that field, the help > text for the related field. Is there a way to get it not to show each field > on the main help text? > > > > > > Thanks, > > > > Gary Opela, Jr., RSP > > Remedy Engineer > > Leader Communications, Inc. > > http://www.5pointleader.com > > http://www.lcibest.com > > Best Product, Best People, Best PriceTM > > An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
