Carey, Thanks for the suggestion. I tried it earlier and still got the error but when I tried to day it worked, As a matter of fact the old configuration works today also. [EMAIL PROTECTED]; [EMAIL PROTECTED] sent both email messages toady with no errors. Oh Oh OH, It's Magic, ya' kno-oh-oh Thanks again
John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, August 06, 2008 10:19 AM To: [email protected] Subject: Re: Using a user account as a distribution list John, We also do this with our Solaris ARS server all the time. ( Prod v6.3 P22. ) I think ";" is an Exchange seperator. I think the "normal standard" is a comma. Give that a shot. (We also do not use any white space either. AKA: "[EMAIL PROTECTED],[EMAIL PROTECTED]". And we have 105 User records at the moment that have commas in the 'Email Address' field.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Aug 6, 2008 at 9:58 AM, Reiser, John J <[EMAIL PROTECTED]> wrote: > Hello Listers, > ARS 6.3 Patch 21 Email > ARS 6.3 Patch 14 Server > > We use a "dummy" account, actually many accounts, as distribution lists. > Email addresses are stored concatenated and delimited with semicolons > (;). > On one of our systems the EmailEngine stopped sending email to those > addresses. I received a java error about an Illegal semicolon at > position X which corresponded to the first semicolon in the email > address field. I recreated the problem by adding a semicolon and a > second email address to my accountname and sent a notification. It > choked on the semicolon. > > When I contacted BMC Support they informed me that this is not > supported. This was a surprise to me since I have this set up on every > system that I manage. It has been working for many years now. > > Has anyone seen this behavior? Is it a certain JRE level that breaks it? > > TIA, > > John J. Reiser > Software Development Analyst > Remedy Administrator/Developer > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - > paraphrased by me > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
