We are in the process now of looking to upgrade our AR System 7.0.1 to patch 008 so hearing this concerns us as well. Is this issue occurring for any workflow where there is a Push Fields action that includes "Modify First Matching Request" set for the "If Any Requests Match" option?
Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Monday, August 11, 2008 3:57 PM To: [email protected] Subject: Re: ARWARN [66] the query matched more than the maximum number of entries specified for retrieval Thank you Donald...I'm opening a ticket with BMC regarding this issue as well to add a 'me too' to the fact that it needs to be fixed in 7.1....to indicate anything else would be ridiculous...and if they caused it to be a bug in 7.0.1 also, they need to fix that one as well.... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Savant, [EMAIL PROTECTED] Sent: Monday, August 11, 2008 9:42 AM To: [email protected] Subject: Re: ARWARN [66] the query matched more than the maximum number of entries specified for retrieval I believe this is a known bug. Support pointed us to SW00298917 "Push Field in Filter generates ARWARN [66] if option "Modify First Matching Request" is chosen", details are below. They told us it would be fixed in 7.5 but we pushed for a patch/hotfix to 7.1 since it's still a supported version. The defect shows Status = Closed and we were told it's underway, but as for when we'll see it... 1. DROP/BUILD BUG OCCURS IN (IF PRE-RELEASE) ARS - 7.1.0 p3 User and Admin - 7.1.0 p3 2. STEPS TO REPRODUCE: - Create Filter that does a Push Fields to another form. - Have the "If Any Requests Match" option set to "Modify First Matching Request" - Trigger the filter. 3. ACTUAL RESULTS: A Warning will appear in the User Tool. The record still gets modified, but the message shouldn't appear. ARWARN [66] The query matched more than the maximum number of entries specified for retrieval 4. EXPECTED RESULTS: No warning message should appear. The issue doesn't appear to occur with an Active Link. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Sunday, August 10, 2008 1:03 PM To: [email protected] Subject: Re: ARWARN [66] the query matched more than the maximum number of entries specified for retrieval ------=_Part_43924_771237.1218398570905 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline Since it's directly related to Status, could it be related to Status History? Rick On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso <[EMAIL PROTECTED]>wrote: > ** Looks like there is a set fields operation that is run on update. > Turn on SQL,filter and alink logging and see what action is causing > the warning > > On Aug 10, 2008, at 11:10 AM, "Ramy S. Ayoub" <[EMAIL PROTECTED]> wrote: > > ** > > Dear List, > > I get this below warring only when the status is updated > > ARWARN [66] the query matched more than the maximum number of entries > specified for retrieval > > When update anything else... Things are going smooth > > AR Server 7.1 Patch 4 > > Service Desk 7.0.3 Patch 8 > > OS windows > > Database SQL 2005 > > Regards, > > Ramy > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------=_Part_43924_771237.1218398570905 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline ** <div dir="ltr"><div>Since it's directly related to Status, could it be related to Status History?</div> <div> </div> <div>Rick<br></div> <div class="gmail_quote">On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso <span dir="ltr"><<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a>></span> wrote:<br> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">** <div bgcolor="#FFFFFF"> <div>Looks like there is a set fields operation that is run on update. Turn on SQL,filter and alink logging and see what action is causing the warning<br><br>On Aug 10, 2008, at 11:10 AM, "Ramy S. Ayoub" <<a href="mailto:[EMAIL PROTECTED]" target="_blank">[EMAIL PROTECTED]</a>> wrote:<br> <br></div> <div></div> <blockquote type="cite"> <div>** <div dir="ltr"><font size="2"> <p>Dear List,</p> <p>I get this below warring only when the status is updated </p> <p>ARWARN [66] the query matched more than the maximum number of entries specified for retrieval</p> <p>When update anything else... Things are going smooth </p> <p>AR Server 7.1 Patch 4</p> <p>Service Desk 7.0.3 Patch 8 </p> <p>OS windows </p> <p>Database SQL 2005</p> <p>Regards,</p> <p>Ramy</p></font></div>__Platinum Sponsor: <a href="http://www.rmsportal.com/" target="_blank">www.rmsportal.com</a> ARSlist: "Where the Answers Are" html___ </div></blockquote></div>__Platinum Sponsor: <a href="http://www.rmsportal.com/" target="_blank">www.rmsportal.com</a> ARSlist: "Where the Answers Are" html___</blockquote> </div><br></div> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------=_Part_43924_771237.1218398570905-- ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

