Hi ARS 7.1 p2, SLM 7 p1, ITSM 7.0.3 P7 on Solaris Hi we are having a problem with getting the SLM engine to send emails to members of a group when a milestone is reached. We tried putting the Assigned Group in the To* field but the Email engine did not like it (reported and invalid recipient). We tried the Assigned Group ID which passes the group ID down to the AR System Email messages queue but still does not send emails to the groups members. What other fields does the list suggest we use or are we trying to something impossible (this was possible on with old 6.3 SLA engine) Regards Stuart Schon
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
