This is a known issue and is planned for the next release. (No forward looking promises)
Kelly Deaver
(Yes, I work for BMC. This post reflects the opinions of the poster and not the offical opinion of BMC)
-------- Original Message --------
Subject: Remedy Link for SQL server question...
From: "Payne, George" <[EMAIL PROTECTED]>
Date: Thu, August 21, 2008 12:54 pm
To: [email protected]
**ARS 7.0.01 P08 on AIX 5.3Database Oracle 10g on separate AIX 5.3 server
Remedy Link for SQL 7.01 Patch 05
It seems as if the Remedy Link for SQL uses a different port each time the service is started on the Windows server.
This puts the port number in the EIE:BackUpLoadFlag form in the EIE Service Request Wakeup Port each time the service is restarted.
Trouble is that we have multiple vlans and the tcp ports have to be opened INDIVIDUALLY. With all the port hopping, we’d have to get them to open up almost all of the ports to that server and that’s not likely to happen.
We found a configuration item in the EIE.CONF on the windows server that LOOKS like it would allow you to specify the WAKEUP PORT, but that seemed to have no affect on the port hopping at all.
Has anyone been successful in specifying a port for the Remedy Link for SQL server? If we could nail each instance to a pre-defined port then we could probably sell the idea of opening up those specific ports.
Thanks,
Gp
George PayneCorporate Applications DeveloperElectric Reliability Council of Texas(512) 248-3940[EMAIL PROTECTED]
