As David said, the installer for SMS2CMDB does not import data into all the relevant forms and always errors out. Please use the manual provided with the installers for the three fold installation:
- You would have to start with importing the def files provided and then import the data manually. - And then run the CMDBDRIVER utility and the can be installed as it is stated in the install guide - SMSSYNC can be installed as it is stated in the install guide Once the above steps are completed, you are ready to use the SMS2CMDB Exchanges and Mappings from the AIE console; after configuring them to talk to your SQL database. Satya Gandhi Sr. Consultant EMEA Consulting Services - BMC On 8/22/08, David Charters <[EMAIL PROTECTED]> wrote: > > ** > > No, AIE is 7.1 Patch 3 > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Janie > *Sent:* Wednesday, August 20, 2008 10:23 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: SMS2CMDB with CMDB 2.1 > > > > Maybe it's too early for me yet, but I thought the latest version of ITSM > (Asset) was 703 Patch 8… isn't 7.1 the ARS version? > > > > Thanks, > > > > Janie > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *David Charters > *Sent:* Wednesday, August 20, 2008 6:15 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: SMS2CMDB with CMDB 2.1 > > > > I have used it. I had issues getting the ariportcmd to work right (I kept > getting mapping errors, I believe this was associated to the fact that I > have 2 arservers on one physical machine) so I manually imported each arx > file which did not take long. > > The only other gotcha I saw was that there seemed to be some case > sensitivity in AIE when it came to the logins. > > I would however upgrade to Asset 7.1 if at all possible. We were told by > BMC support that there would be some long term issues with upgrading if we > elected to upgrade at a later date. So we upgraded to all the latest and > greatest before we did AIE and SMS to CMDB. > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Janie > *Sent:* Tuesday, August 19, 2008 10:55 PM > *To:* arslist@ARSLIST.ORG > *Subject:* SMS2CMDB with CMDB 2.1 > > > > Hi all, > > > > Wanted to get any feedback from anyone who has installed SMS2CMDB 1.6.2 on > ARS 7.1, AIE, CMDB 2.1, and ITSM (Asset) 703 > > > > To begin with, this would be the stock integration. > > > > Mainly I am wondering if the ARS versions mentioned above will work for the > Integration? > > > > Any feedback, tips, warnings are appreciated. > > > > Thanks, > > > > Janie > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where > the Answers Are" html___ -- Thanks & Regards Satya Gandhi Consultant - Remedy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
