We had this issue and Remedy issue a hotfix DLL file.
On Mon, Aug 25, 2008 at 3:10 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > Sorry for the no subject, my original email had a subject, but it was > sent incorrectly and errored. > > Thanks Roger, that gets the sync to stop. There was a trick out there > that some people used that would fix the issue where it would crash the > admin tools. I believe it involved deleting some forms. Does anyone > remember the issue, because I'm still crashing my admin tool every time > I try to sync. > > Thanks, > > Gary > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger > Sent: Monday, August 25, 2008 2:06 PM > To: [email protected] > Subject: > > ** > > Gary, > > > > Go to the object_search_admin form and set the Run/Not Run to 0. > > > > Roger A. Nall > Manager, OSSNMS Remedy > T-Mobile, USA > Desk:972-464-3712 NEW > > Cell: 973-652-6723 > FAX: > sf49fanv AIM IM > RogerNall Yahoo IM > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72 > CS/SCBAH > Sent: Monday, August 25, 2008 2:02 PM > To: [email protected] > Subject: > > > > Hi all, I know that I've seen it on here before, but due to changing > jobs, I do not have my vast archive of emails through which I could > search. > > > > > > > > Whenever you sync your search dataset, and it causes your admin tool to > crash, then you open your admin tool, it still says it's searching, and > never finishes, what is it you do in order to rectify the situation and > get a new search database synced? > > > > > > > > I have seen it done before, but forgot how. > > > > > > > > Thanks > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
