I would be interested as well for our Army organization just gave us this
requirement as well this week.  I was hoping someone else has done it as
well.

V/R
Abdul Baytops
Director of Business Operations
Digital Foundation Corporation
Web:  www.thedigitalcorp.com
Toll Free: 888-754-0341
Phone:  240-346-4628  (Direct Mobile)
Fax:  301-710-5368
Email: [EMAIL PROTECTED] 
(Service Disabled Veteran Owned Small Business )

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin
Sent: Wednesday, August 27, 2008 12:40 PM
To: [email protected]
Subject: Re: Integrate Remedy User Tool with CAC card (UNCLASSIFIED)

That is a good question, I know some military customers that I have
worked with that wanted this too.  From what I know I have never seen
it.  I know I asked BMC about it a couple of years ago and they did not
have anything for it.  I would be interested in this information as
well.


Kevin Begosh, RSP
External Initiatives
System Design & Integration 
301-791-3540 Phone
410-422-3623 Cell
[EMAIL PROTECTED]

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB
ARNG
Sent: Wednesday, August 27, 2008 10:22 AM
To: [email protected]
Subject: Integrate Remedy User Tool with CAC card (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE

Hi List,

Currently ARS 6.3, SQL 2000.  Planning to upgrade to ARS 7.1 & SQL 2005.
ITSM v7 down the road but not right now.

>From the documentation, Remedy User Tool 7.x includes a hook that allows
one to specify a DLL that will be called instead of the login page at
startup.
This DLL can do whatever work you want-interact with other systems, open
windows, perform calculations, and so on.  However, we do not have a
solution in place yet.  I was hoping to see if anyone has implemented
CAC card with Remedy User Tool.  

Any information you can provide will be greatly appreciated.

Thanks,
Thien
Classification:  UNCLASSIFIED
Caveats: NONE

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