you have to map newly created role to the application ( incident and change ), for new permission group to work properly
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ITSM SUPPORT Sent: 28 August 2008 06:22 To: [email protected] Subject: Re: Regarding Permissions in ITSM ** Hi Prashanth, Thanks for your reply. But I have a query related to the following statement that you have said" map it to a custom role. Add newly created role permission to the deployable application." What I have done here is that, I have created a computed group and a custom role corresponding to it. Then I mapped the role with the computed group. But I didn't get what you meant by "Add newly created role permission to the deployable application" Please explain the same. Thanks in advance. Sandeep ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bhagawat, Prashanth Sent: Thursday, August 28, 2008 4:50 PM To: [email protected] Subject: Re: Regarding Permissions in ITSM Create a computed group, which will include the groups Incident Master and Infrastructure Change Master permission group, map it to a custom role. Add newly created role permission to the deployable application. create menu entry in lis:sys permission map form , so that you can allot newly created permission to users from the people form prashanth ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ITSM SUPPORT Sent: 28 August 2008 02:39 To: [email protected] Subject: Regarding Permissions in ITSM ** Dear All, I have one query regarding the permissions in ITSM. The requirement is like that, if I want to create a separate permission group in ITSM that should be a combination of any two permission like Incident Master and Infrastructure Change Master Permission groups. 1. What is the BMC recommendation for creating custom group? 2. If we have to create then how should I implement this? Please provide your inputs on this issue. Regards, Sandeep __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
