While I agree with Axton that the Java based ARDBC plugin is the
"best" approach. However, given the v7.0 restriction on the
question...

I think a DVF with Active links to pass date in/out of the "Data
Visualization Field" DVF might also work as a reasonable option for a
client side integration? ( I do note that the poster did not mention a
v7.x Mid-Tier, and that would be required for this to be an option. )


However, that version of Java 1.3.1 is really old. I am not sure that
will work. You may need to move forward to 1.4. (or maybe even 1.5).

HTH.

Oh.. and Axton said the _java_ ARDBC plugin was not supported on
7.0.x. There is a C based ARDBC plugin that you could implement. (If
you write C.)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Thu, Sep 4, 2008 at 2:39 PM, Axton <[EMAIL PROTECTED]> wrote:
> **
> The preferred method would be a java ardbc plugin, but this is not possible
> on 7.0.x.  The options I see:
> - write a java daemon (based on your java api) that accepts and responds to
> requests, then write a filter plugin in c to send/receive requests from that
> daemon.
> - fork a java process via set fields run process that returns the values you
> want (gonna be slow and prone to problems since you would have to parse a
> string of data)
>
> I am sure there are many other approaches, but these first two come to
> mind.  The first is more intricate but once working will work faster and
> more reliably than the second.
>
> Axton Grams
>
> On Thu, Sep 4, 2008 at 2:06 PM, Tadeu Augusto Dutra Pinto
> <[EMAIL PROTECTED]> wrote:
>>
>> **
>>
>> Hi all,
>>
>>
>>
>> I have a doubt about how to integrate ARS with out of the box
>> products/systems...
>>
>> We have to access data from an external database, but this database access
>> has an interface implemented in java code... We would like to write a
>> plug-in code that communicates with this java interface code (it's really a
>> classic java method)...
>>
>> Workflow:
>>
>> On a ARS form we wish that when a user type the identificator field for a
>> client (Account Number, for example) and press enter, the system bring back
>> complementary information about this client (such as Name, Phone Number,
>> Email Address, etc...).
>>
>> These complementary data will be returned by another mainframe server,
>> wrapped by a java method called "getInfoByAccountNumber(String account)".
>>
>> I'd like to know what is the best way to implement this request.
>>
>> How can I call a java program that returns information and set this
>> information on fields in my current screen???
>>
>>
>>
>> Any tips will be appreciated!
>>
>> Please let's talk a little bit more about this ... If any of you have
>> questions about this workflow please reply this email that I will try to
>> explain that in details...
>>
>> Thanks in advance....
>>
>> We are using:
>>
>> AR Server 7.0.01 Patch 7
>>
>> AR Admin 7.0.00 Patch 1
>>
>> AR User 7.0.00 Patch 1
>>
>> Oracle Database 10g
>>
>> Java 1.3.1
>>
>> AR System API 7.0 (arapi70.jar)
>>
>> OS Server - Unix AIX 5.3
>>
>> OS Client - WinXP
>>
>> IDE Java - Eclipse 3.0
>>
>> Att

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