Fred, One user switches between his laptop being docked and a wireless connection wit VPN so I expect to see this for his account. The one that puzzles me is the user on a desktop who has a session in the User tool open for a few hours and gets these messages. His logged entries switch between two different host addresses in a Class B xxx.xxx.181.98 and yyy.yyy.2.2 This one really worries me because the yyy.yyy.2.2 is a non-existent domain. Can't ping it or find it in nslookup.
I'm still working with the network guys but there are quite a few different combinations of addresses that it is hard to pin down. And since it is not preventing anyone form working it's not critical yet. I 'm just looking for an answer. Thanks, John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, September 04, 2008 5:02 PM To: [email protected] Subject: Re: IP CONFLICT (ARERR 9093) Same User, Same PC Sounds like a routing issue where the Remedy server can't get back to those IPs. Are they internal ones (Class A 10.x; Class B 172.x; Class C 192.168) or coming in thru a VPN? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Thursday, September 04, 2008 2:55 PM To: [email protected] Subject: Re: IP CONFLICT (ARERR 9093) Same User, Same PC LJ and Henry, They get very different IP addresses. I can understand this happening to people on laptops due to undocking and reconnecting via Wireless and the VPN but at least one of these users has a desktop PC. He says it occurs after he has been connected for a few hours. Checking the error.log reveals many more users throwing the IP Conflict errors. One user was granted a Floating token, released it and was granted the token again within 3 seconds. 3 minutes later the user log showed the IP Conflict Override not allowed. Then 42 minutes later he received an override permission and 1 minute later an IP Conflict. There are three different IP addresses involved in this string of events. xxx.xxx.81.79 -> xxx.xxx.81.155 xxx.xxx.81.155 -> xxx.xxx.87.197 And the network people aren't sure where these IP addresses exist. nslookup and tracert don't return much. Thanks, John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, September 04, 2008 2:58 PM To: [email protected] Subject: Re: IP CONFLICT (ARERR 9093) Same User, Same PC Do both of them get the same IP that's in conflict?....at what point during the session do they get this problem? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Thursday, September 04, 2008 12:43 PM To: [email protected] Subject: IP CONFLICT (ARERR 9093) Same User, Same PC Hello Listers, ARS Server 6.3 Patch 014 MS SQL Server 2000 Windows 2000 Client(s) ARUser 7.0.01 Patch 005, ARUser 6.03.00 Patch 003 I have at least two users who experience the IP Address Conflict while logged into their respective PCs on long sessions ( 6-7 hours). Both have fixed licenses and static IP addresses and they only log into one ARSystem Server. The strange thing is the offending IP Address does not resolve to a DNS name when pinged with -a but it does exist. I am waiting for some identification of the IP source from the network team but I was hoping someone else has seen this and has an answer. I checked the archives but I did not see any posts relating to this type of issue on a single PC during a long session. TIA, John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
