The order you have down there is good enough..

I might suggest a backup of the database before starting the whole process, and 
in between every upgrade upto the Assignment Engine just in case you need to 
rollback..

Hope this helps..
 
Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.



----- Original Message ----
From: Sree Vyas <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, September 10, 2008 9:40:23 AM
Subject: Upgrade order

Hello List,

Is there order for upgrade ARS 7.0 to ARS 7.1 Patch 3.

environment :
AR System 7.0.0.1, ITSM 7.02.02 Patch 4 and CMDB 2.0.1 Patch 3 with
Windows Server 2003 R2 SP1 on SQL server 2005

Please suggest me the procedure and Issues to start my upgrade.

Server

Email

Mid-Tier

Flashboard

Approval Server

Assignment Engine

User tool

Admin tool

Suggest with your experiences.

Sree




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