The order you have down there is good enough.. I might suggest a backup of the database before starting the whole process, and in between every upgrade upto the Assignment Engine just in case you need to rollback..
Hope this helps.. Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. ----- Original Message ---- From: Sree Vyas <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, September 10, 2008 9:40:23 AM Subject: Upgrade order Hello List, Is there order for upgrade ARS 7.0 to ARS 7.1 Patch 3. environment : AR System 7.0.0.1, ITSM 7.02.02 Patch 4 and CMDB 2.0.1 Patch 3 with Windows Server 2003 R2 SP1 on SQL server 2005 Please suggest me the procedure and Issues to start my upgrade. Server Email Mid-Tier Flashboard Approval Server Assignment Engine User tool Admin tool Suggest with your experiences. Sree _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

