Everything irrespective to it being enabled or disabled are loaded onto the client.. Its the same case with filters which is why sometimes you are better off deleting these than keeping it.. HOWEVER, that can become a bit of a problem when you are maintaining various environments.. You cannot delete an AL or Filter on a dev server and have that change migrated to QA, UAT or prod environments automatically.. Hence it is good to disable them to facilitate these migrations.. On OTB systems, deleting them will not resolve anything after the application is upgraded as these will get written back to the system.. So it is almost a necessary evil on OTB systems to keep them in a disabled state. and have a def file of all disabled objects so that this def file can be imported after a application is upgraded.. If your system is fully home grown, you may have a better liberty of eventually deleting all disabled workflow to reduce overheads on bot the server and clients by deleting disabled Filters, Escalations and AL's.. One alternative could be to disable them, take a def of all the disabled workflow, and then delete so that this backup can be reimported after a application upgrade that might rewrite that same workflow in an enabled state.. Reimporting the disabled stuff will disable them again..
Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. ----- Original Message ---- From: "Brittain, Mark" <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, September 11, 2008 6:33:52 PM Subject: Active Links question Hi All, I have a couple of questions about active links. Might seem dumb but it might be the root of a performance issue. When a form is displayed, the associated active links are loaded onto the client. True or false? If so, are all active links (enabled and disabled)loaded or just those that are enabled? ARS 6.3 Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
