Hi jay ,
Try to look for an application that maybe block the connection to the
remedy .
Best Regards,
sharon mamon-meged
AR System administrator
phone : 972-3-9165229
moblie : 050-9165229
"SYTANGCO,JENARO"
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<[EMAIL PROTECTED] Re: ARERR (91) RPC call failed:
ORG> RPC: Can't encode arguments
23/09/2008 08:56
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[EMAIL PROTECTED]
RG
Hi Sharon,
As per the user, no major software installation happened before the
issue occured. What is strange with this issue is, I was able to create
and save a form using his machine but when it's his turn to create one
or update a record, RPC error prompts. Also, I used his user account in
my machine and I was able to create/update record.
Regards,
Jay
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged
Sent: Monday, September 22, 2008 5:02 PM
To: [email protected]
Subject: Re: ARERR (91) RPC call failed: RPC: Can't encode arguments
Is it on a machine with new windows installation ?
Best Regards,
sharon mamon-meged
AR System administrator
phone : 972-3-9165229
moblie : 050-9165229
Jay Sytangco
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<[EMAIL PROTECTED] ARERR (91) RPC call failed: RPC:
ORG> Can't encode arguments
22/09/2008 11:56
Please respond to
[EMAIL PROTECTED]
RG
Hi All,
I just wanted to ask what causing ARERR (91) RPC call failed. I have one
user who's been experiencing this error when trying to save a form.
When I tried using his machine, login to Remedy User and tried to save a
ticket, I did not experienced the error. When he's turn to try it
again, the same error occured.
I have verified that the server can be pinged from his machine and the
network connection is normal. The Remedy User tool installed is of the
same version with the server. I have also clear the machine's remedy
cache but to no avail.
What are the other things I should be checking?
Thanks,
Jay
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