Rick,
installing User Tool 7.1.0 Patch004 fixed this issue for us.
Mario
"Phillips,
Richard I CTR
USA" To
<[EMAIL PROTECTED] [email protected]
S.ARMY.MIL> cc
Sent by: "Action
Request System Subject
discussion Re: Can any one reproduce this on
list(ARSList)" other ITSM 7.0.3 versions (Incident
<[EMAIL PROTECTED] with tasks)?
ORG>
22.09.2008 20:42
Please respond to
[EMAIL PROTECTED]
RG
Thanks!
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mario Roehr
Sent: Monday, September 22, 2008 11:32 AM
To: [email protected]
Subject: Re: Can any one reproduce this on other ITSM 7.0.3 versions
(Incident with tasks)?
Rick,
BMC has registered this as Software Defect: # SW00273982 - Multiple row
selection in Task and Task Group field on CHG:Infrastructure Change 7.0
This
will be fixed in any later Patch/Release.
Mario
"Phillips,
Richard I CTR
USA" To
<[EMAIL PROTECTED] [email protected]
S.ARMY.MIL> cc
Sent by: "Action
Request System Subject
discussion Can any one reproduce this on other
list(ARSList)" ITSM 7.0.3 versions (Incident with
<[EMAIL PROTECTED] tasks)?
ORG>
22.09.2008 17:33
Please respond to
[EMAIL PROTECTED]
RG
Solaris/Oracle 10G/ARS 7.1 p2/ITSM 7.0.3 p7
Choose an Incident record with multiple tasks associated; on the 'Tasks'
tab, table field 'Tasks and Task Groups', sort on the 'Status' field.
Select any row in the table field, two rows will display as selected. Can
someone confirm this behavior on a patch level other than p7?
Thanks,
Rick Phillips
C-TNOSC ITSM Tech Lead/SME
9th ASC/NETCOM
1(800)305-3036
Desk: 520-538-3227 (DSN 879)
STG CONTRACTOR
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_______________________________________________________________________________
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Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
_______________________________________________________________________________
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