Except for the last one, which may have been a typo, that's functioning as designed.
If the first one checks at :20, :40, and :60, and the save happened at :20:01, you will see a 19:59 minute gap between save and escalation. If the gaps are too large, you'll need to shorten the intervals or use Filter actions. Rick On Thu, Sep 25, 2008 at 6:44 AM, Brittain, Mark <[EMAIL PROTECTED]>wrote: > Hi All, > > I have some escalations running but I think the time interval is > excessive. Here are some simplified examples. > > Last modified more than 20 minutes ago - time interval is 11 minutes > Last modified more than 1 hour ago - time interval is 30 minutes > Last modified more than 2 hours ago - time interval is 30 minutes > > Any suggestions, greatly appreciated > > Thanks > Mark > > > This e-mail is the property of NaviSite, Inc. It is intended only > for the person or entity to which it is addressed and may contain > information that is privileged, confidential, or otherwise protected > from disclosure. Distribution or copying of this e-mail, or the > information contained herein, to anyone other than the intended > recipient is prohibited. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
