I prefer to use a Domain account for the ARSystem database - theoretically it 
provides more security than a local SQL Server account, and I normally disable 
the sa account as soon as SQL Server is installed.  This may be paranoia from 
the days of SQL Server 2000 on Windows Server 2000 with no firewalls, but I'd 
rather err in the direction of more secure as long as it does not cause other 
problems.  This might be an issue if your active directory services are shaky, 
but if you are running Exchange for your mail, they had better not be.  I am 
convinced that it is more secure than using a local SQL Server account, unless 
the AR server is on the same box as the SQL Server and it is restricted to 
local connections only.

If you use the domain account, remember to add it to your SQL Server instance 
Security Logins and give it a dbcreator role.  You will probably have to make 
it a member of the local administrator group on the AR server as well (NOT on 
the SQL Server if it is on a separate box).  Then log in to the domain with 
that account from the AR server console to run the installation; it will create 
the AR service with this domain user, something that versions of the installer 
before 7.x had problems with.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Richard Copits
Sent: Friday, September 26, 2008 2:34 PM
To: [email protected]
Subject: Installing the AR SQL database question...

**
When you set up the SQL database for the ARServer is it better to use one
of SA or Domain Account or an impersonated account when you do the
setup? Will either one work equally well or will there be issues? I read
through chapter 6 of the "Installing the AR System with Micrsoft SQL Server".
Thank you.

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