Manjari,

The message is telling you that the filter that is currently firing is
not firing in the context of a Filter Guide. The "Go to Guide Label"
action has no meaning unless the filer is running in a filter guide.


You need a construct like this....

3 Filters:
Filter #1 (Filter-to-start-My-Guide): Execute on
Submit/Modify/Delete/GetEntry/Merge (as needed)
  --> Call Guide : My-Guide-Name

Filter #2 (My-Filter-In-My-Guide): Does not need to execute on any
operations, but it could if needed
My-Filter-In-My-Guide
  If Action 0 : Message: "My-Filter-In-My-Guide running in $ OPERATION $"
  If Action 1 : Go to Guide Label: "After 1"

Filter #3 (My-Filter-In-My-Guide2): Does not need to execute on any
operations, but it could if needed
My-Filter-In-My-Guide2
  If Action 0 : Message: "My-Filter-In-My-Guide2 running in $ OPERATION $"
  If Action 1 : Go to Guide Label: "After 2"

1 Filter Guide:
Filter Guide #1 (My-Guide-Name):
  The guide has to have a filter in it ("My-Filter-In-My-Guide",
and/or "My-Filter-In-My-Guide2"), in order for the guide to do
anything. It may also have labels that the filters that are IN the
guide can use as targets for "Go to Guide Label" actions.
  The guide might have the filters and labels like this trivial example:
    My-Filter-In-My-Guide2
       Label: After 2
    My-Filter-In-My-Guide
       Label: After 1


For fun you might make the "My-Filter-In-My-Guide2" Action 1 go to
Label "After 1". That should "skip" the filter My-Filter-In-My-Guide.

HTH

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Mon, Sep 29, 2008 at 9:50 AM, Shrestha, Manjari R.
<[EMAIL PROTECTED]> wrote:
> **
>
> Hello,
>
>
>
> I have a guide that has just one filter, I tried calling the Filter Guide
> with the Guide label as well as without the Guide label. But  But I get:
>
>
>
> <FLTR> --> Passed -- perform actions
>
> <FLTR> 0: Goto Guide Label
>
> <FLTR> Not in the guide, goto guide label action ignored
>
>
>
> When I remove the Guide label I get a return from the Guide but it does not
> go to Filter.
>
>
>
> ARS Version 7.1 patch 3
>
> SQL 2005
>
>
>
> Any input will be much appreciated.
>
>
>
> Thanks!
>
>
>
> Manjari R. Shrestha
>
> Junior Programmer Analyst
>
>
>
> SAIC
>
> 12530 Parklawn Drive, Suite 350
>
> Rockville, MD 20852
>
> Office: (301) 998-7364
>
> [EMAIL PROTECTED]

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