Title: Remedy Administrator
Skills: Administer and maintain the ARS/Remedy System Candidate must have good interpersonal skills and the ability to interact well with diverse personalities and working styles. Candidate must have great customer relationship management skills. Candidate will need to interact directly with customers to identify and resolve project issues. Candidate must have a Secret Clearance and be local to the Washington, DC Metro area. Responsibilities will include but not limited to: * Install Remedy client software on end-user PCs. * Administer and maintain Remedy forms in an existing system * Creation of new Remedy objects (forms, active links, indexes, filters, escalations, etc.) * Add and maintain System users, access control groups and set up administrative domain for users * Enforce data related escalation polices using AR System facilities * Import data from other sources into Remedy. * Create Login access for individual users and groups * Maintain licenses and coordinate procurement. For more information, please contact Nicole St. Louis, Human Resources Associate, (410) 715-4446 x115 or [EMAIL PROTECTED] ............................................................................................... RIGID Systems, LLC., a leading IT Services Management Consultancy and Systems Integrator has rebranded and will be doing business from this point foreword as AttivaSoft. The corporate rebranding to AttivaSoft is the result of more than six (6) months of strategic brand analysis of the IT marketplace. AttivaSoft will continue to offer ITIL compliant, Service Management solutions with an emphasis on best practices implementations. ............................................................................................... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
