Hi Everybody I'm newbie in SRM, I try to submit incident from SRM, I configured the next - Incident Template - AOT - Process in SRM using AOT created before - SRD using the previous process, this SRD I have it in status Deployed However when I create a service request using the previous SRD the SRM doesn´t create anything in HPD:HelpDesk, appear a request entry in the SRM console, and in Event Error say: ARCreateEntry - The incident location information is invalid. Use the menus on the Region, Site Group, and Site fields or the type ahead return function on the Site field to select this information. How do I send those data to Incident Management, or I need configure something more?
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