I am yet to hear of any users complaining of ARERR 333 but this is what I see
in in catalina.out log file in Tomcat.
ERROR (333): You have no access to field; 1
at com.bmc.arsys.api.ProxyJRpcBase.verifyStatus(Unknown Source)
at com.bmc.arsys.api.ProxyJRpcBase.verifyStatus(Unknown Source)
at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source)
at com.bmc.arsys.api.ProxyJRpcBase.arCall(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetListEntryWithFields(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListEntryObjects(Unknown Source)
at com.remedy.arsys.session.Login.getForcedChangePasswordFlag(Unknown
Source)
at com.remedy.arsys.session.Login.isPasswordChangeRequired(Unknown
Source)
at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source)
at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source)
at com.remedy.arsys.session.Login.initSessions(Unknown Source)
at com.remedy.arsys.session.Login.establishSession(Unknown Source)
at com.remedy.arsys.session.Login.establishSession(Unknown Source)
at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)
I know that field 1 is the Request ID, and that some user may be trying to
access a record with insufficient privileges, ,but something tells me that this
is happening at application level. And not at the user level i.e. the user is
performing some legal action that is resulting in this error because of
application design.. Is anyone using ITSP 4 and has seen this error happen in
their logs and were able to pinpoint the source of it?
Joe
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