IIRC Patch 8 does require Patch 7. Like all patches there is a possibility that customisations may be overwritten, patches 7 and 8 are large so the risk is increased.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz Sent: 22 October 2008 19:14 To: [email protected] Subject: Patch 8 Incident Management ** Hi All has anyone installed or is running Patch 8 of Incident Management? We are looking to upgrade to this patch, but have heard that this patch is dependant on Patch 7, and Patch 7 must be installed first. Also I have been told that most of my customizations will be over-written by these patches. Is this correct? does someone have any info on these patches. thanks very much shafqat __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

