Jay -
I won't swear to this, but I believe the message is being presented for
each 'window' that is currently open, whether that is 1 or 20 windows.
If you are getting exactly 20 messages regardless of how many open
windows are there, then I don't know what to tell you.  But in my
experience I will see the message present for each open window.  I never
exactly did a count and it could also be that it only presents for
certain types of open windows.
:)

Candace DeCou

DOI Remedy Systems Analyst 
Verizon Business 
Office:  (408) 371-1112

Email: [EMAIL PROTECTED] 

 

Verizon Business - global capability, personal accountability. 

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-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jay Sytangco
Sent: Thursday, October 23, 2008 3:53 AM
To: [email protected]
Subject: "Session is invalid or has timed out" error message prompts 20
times (AR System Mid-tier)

Hi All,

Good day!

The session timeout of our mid-tier (ver 7.1.00) is configured for 90
minutes.  However, when it times out, the following error message
prompts 20 times (one appears after clicking ok on the previous error
message - and this happen 20 times):  "Session is invalid or has timed
out.  Please reload page to log in again (ARERR 9201)"

How can we limit the error message to only prompts once?

Thanks,
Jay

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