Use BIRT.  Open Source, works OK.  You'll need to understand a whack of
stuff about "Web Reporting" and (perhaps) write a one or two line Java
class.  We use it on this project in ITSM 7.  Even easier for your own
stuff.
 
Cheers
Ben Chernys

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Myers
Sent: October 28, 2008 2:56 PM
To: [email protected]
Subject: Web Reporting


** 

I attempted this post yesterday and did not see it on the list.  I apologize
if it is a repeat.

 

We are looking at solutions for providing the ability to view, save to file
and print Crystal Reports from the ARS 7.1 mid-tier (we do not currently use
the mid-tier).  I have received so much conflicting information and I was
hoping someone would share their experiences.  We have been told we need to
spend anywhere from $600 to $100,000.  We have a list of 6 - 8 products and
versions that may or may not be workable.

 

Obviously, we would like to spend as little money as possible.  So, would
anyone who has travelled this path be willing to share the details of their
implementation including approximate costs and licensing requirements?  I've
contacted BMC support and of course was told to look at the product
compatibility matrix.  I have and I've looked at the mid-tier documentation.
What it doesn't tell you is which supported application would be best suited
to our implementation (small company with limited but growing reporting
needs) and if there may be other un-supported apps that could do the trick.
Of course, the vendors want to sell you the Cadillac when a Yugo would
suffice.

 

Thanks!

 

ARS 7.1 (unpatched at present) on Windows

Oracle 10.2 on Linux

ARS 7.1 mid-tier on Linux

Completely custom applications

 

Bill Myers

Remedy Developer

Datacraft Solutions, Inc.

[EMAIL PROTECTED]

(p) 919-667-9804

(f) 919-682-5986

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