I ran across something similar a few weeks ago after an upgrade. This error will occur if there is a Active Link associated with the form being opened which contains a Open Window action of type Report and the Destination field in the Active Link contains a hard return control character.
Look through your Active links and remove the hard return from the Destination field (Note that the hard return shows as a solid black bar in the AR System Administrator tool) to ensure that only a valid value remains. Ryan M. Mench Intelligent Software Solutions Remedy Developer - AS3, AOC WSI Lockheed Martin 9970 Federal Drive, MS 22C Colorado Springs, CO. 80921 (719) 277-4541 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> (WSI Email) [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> (ISS Email) [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Perrault Sent: Wednesday, October 15, 2008 1:22 PM To: [email protected] Subject: Re: Mid-Tier Web Page is coming up blank ** Frank/Joe Yes there is source code behind the page. I copied it and dropped it into a html file on my local machine and it still showed up blank. I did go through the net and look for something similar to this and I did find something similar from back in 2005 and it was with 6.3 and it was the same thing. The lady said that it had to do with the extensions not being listed or blocked in IIS. Well I did check and correct that in IIS, yet the page still came up blank. With regards to the timezone, I changed my client pc timezone to GMT +10 Canberra, Melbourne, Sydney And when I hit the web page, this is what it is showing as the time zone: usertimezone=Antarctica%2FDumontDUrville For some odd reason, that just doesn't look correct.... Matt ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Thursday, October 16, 2008 5:08 AM To: [email protected] Subject: Re: Mid-Tier Web Page is coming up blank ** Is there source code behind the page? Or is there nothing coming back in teh for of JScript and HTML tags? I had this happen the other night. Upgraded MT, went to config page and all was well. Then tried opening the Home page and got a blank screen, but there was source code. After playing around for a few minutes I decided to close all my browsers and try again. The next time it worked and the home page came up. On Wed, Oct 15, 2008 at 2:35 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: ** On windows & IIS, when all fails, restart the darn box :-) On a more serious note, do you see anything in the mid-tier logs or your IIS logs? Joe ----- Original Message ---- From: Matthew Perrault <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, October 15, 2008 1:51:28 PM Subject: Mid-Tier Web Page is coming up blank ** All, We recently installed Mid-Tier 7.1 Patch 3 on a box in Australia . I can log into the configuration page and that comes up fine. Yet when I try and go to an actual form, I get the little animated "Loading..." gif, then it says downloading item 10 of 16 (in the lower left corner of IE), it counts down to 1 of 16 then finishes. Then in the lower left corner it says Done. Yet the Web Page is blank. Nothing there, no errors, just a blank white web page. The strange thing is we have this same Mid-Tier version installed on other servers and all of them seem to work fine. The odd things about this server are with IIS. First it doesn't have the standard "defaultWebSite" it has something else. But that shouldn't matter as I've installed it under other Web Sites in IIS and gotten it to work. The other thing is, this has a specific IP specified in the Web Site identification. Yet I tried removing that and now luck either. At this point I don't know where else to look to try and figure out why this web page won't come up. ARS 7.0.1 Patch 4 Windows 2003 SQL Server Mid-Tier: 7.1 Patch 3 IIS 6 Apache/Tomcat 5.5 Any thoughts or suggestions on where to go from here with this issue would be appreciated. Thanks Matthew Perrault __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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