Just looking for an opinion or two, anecdotes...etc...etc

We've got a high availability setup with two SQL clusters.  If one fails, the 
other takes over.  This is usually just a second or two so the Remedy 
application servers rarely even hiccup when this occurs.  There have been 
occasions though where the failover takes a couple minutes and/or the database 
just isn't available for a couple of minutes.
Instead of reconnecting in the background, in those instances, the app actually 
locks and the app servers need to be bounced.
Has anyone noticed this or something similar?  If so, what is your opinion?
Sorry this is a bit vague...I've just seen this behavior a few times and the 
reaction is just usually a bounce.  Like to have something more concrete, or at 
least consensual, to pass along to users as to why...

Anything's appreciated.  Thanks!

ARS 7.0.1 p007, SQL2K, ITSM 7.0.3 p006, Win2K3 servers

Dave Drake - Remedy Administrator - Cerner Corporation - CernerWorks - 
816-201-1823 - [EMAIL PROTECTED] - www.cerner.com

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