Just looking for an opinion or two, anecdotes...etc...etc We've got a high availability setup with two SQL clusters. If one fails, the other takes over. This is usually just a second or two so the Remedy application servers rarely even hiccup when this occurs. There have been occasions though where the failover takes a couple minutes and/or the database just isn't available for a couple of minutes. Instead of reconnecting in the background, in those instances, the app actually locks and the app servers need to be bounced. Has anyone noticed this or something similar? If so, what is your opinion? Sorry this is a bit vague...I've just seen this behavior a few times and the reaction is just usually a bounce. Like to have something more concrete, or at least consensual, to pass along to users as to why...
Anything's appreciated. Thanks! ARS 7.0.1 p007, SQL2K, ITSM 7.0.3 p006, Win2K3 servers Dave Drake - Remedy Administrator - Cerner Corporation - CernerWorks - 816-201-1823 - [EMAIL PROTECTED] - www.cerner.com ---------------------------------------------------------------------- CONFIDENTIALITY NOTICE This message and any included attachments are from Cerner Corporation and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non-public information under international, federal, or state securities laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or you may call Cerner's corporate offices in Kansas City, Missouri, U.S.A at (+1) (816)221-1024. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

