We used these steps when we encountered the same problem on 7.1 patch 3:
1. Make sure you can browse localhost; if you can't, check:
a. the c:\windows\system32\drivers\etc\hosts file to make sure it
has an entry with the server's IP/localhost
b. under IIS Admin/web site/ISAPI Filters, make sure Jakarta
redirector is up
c. if it becomes necessary to test the status of IIS, you can
enable port 8080 and use Tomcat to check localhost (this effectively bypasses
IIS); edit the server.xml file under D:\Program Files\Apache Software
Foundation\Tomcat-5.5.17\conf as follows and then restart Tomcat:
<!-- Define a non-SSL HTTP/1.1 Connector on port 8080 -->
<!---comment out port 8080-->
<Connector
port="8080" maxHttpHeaderSize="8192"
URIEncoding="UTF-8"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false" redirectPort="8443" acceptCount="100"
connectionTimeout="20000" disableUploadTimeout="true" />
<!--end comment out port 8080 -->
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Daniel Bloom
Sent: Wednesday, November 05, 2008 7:51 AM
To: [email protected]
Subject: mid-tier "Service Unavailable"
I did a simple install on a windows2003 server of
7.1 patch 5 and Tomcat (IIS as the web server).
When I try to get to the config.sys page I get "Service Unavailable".
This looks like it could be permissions, but where?
Any other causes (I have tried searching ARSlist and following old
Advice from 6.3, BMC knowledge base etc.). ?
Thanks ... Daniel
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