We had the same problem when we did the transition to VM on our Windows
Server. Adding the Remedy License with the updated MAC resolved the Issue
for us.


On Thu, Nov 6, 2008 at 4:12 PM, Axton <[EMAIL PROTECTED]> wrote:

> strace(1) - trace system calls and signals
>
> what does gethostid(3) return when from from a shell? e.g.,
> $ gethostid
>
>
> Try calling the gethostid in a simple c program:
>
> #include <sys/types.h>
> #include <sys/socket.h>
> u_long hostid;
> hostid = gethostid();
> printf("hostid %i", hostid )
>
>
> Reference info:
> http://linux.die.net/man/1/strace
> http://linux.die.net/man/3/gethostid
>
> Axton Grams
>
> On Thu, Nov 6, 2008 at 3:34 PM, Alberto Mel. <[EMAIL PROTECTED]>
> wrote:
> > ** Hi Axton,
> >
> > firstly thanks for your answer,
> >
> > Yes our linux machine has iface and I can see the mac.
> >
> > When you are referring to traces on serverd, what do you mean?, I have
> > activated plug-in logs, a-links and filters, but i can't see errors.
> >
> > Thank you very much!!!!
> >
> > 2008/11/6 Axton <[EMAIL PROTECTED]>
> >>
> >> Is there a network iface on the linux machine?  Does it have a mac
> >> defined? Run strace on arserverd when you open the license dialog
> >> where it should return the hostid and look for the gethostid sys call.
> >>
> >> Axton
> >>
> >> On Thu, Nov 6, 2008 at 2:55 PM, Alberto Mel. <[EMAIL PROTECTED]>
> >> wrote:
> >> > **
> >> > Hi all!...
> >> >
> >> > we have a developer environment in a VMWARE server under Linux Suse
> >> > (Novell)
> >> > and after moving the machine, the mac of the new machine is not the
> same
> >> > as
> >> > the old machine. Of course, the licenses now are not valid, but the
> >> > problem
> >> > is that the Host id Field in the Add Remove Licenses Form is blank!!!,
> >> > it
> >> > seems like the remedy server coulnn't see the mac of the new machine.
> >> >
> >> > Could anyone tell me what's the matter???
> >> >
> >> > Thanks a lot in advance!.
> >> >
> >> > Alberto
> >> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
> Are"
> >> > html___
> >>
> >>
> >>
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>
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