I've also seen a similar problem when using a load balancer and the mid-tier. This only happens if the load balancer is not configured correctly. Does it show the proper UID for the user in the bottom of the browser?
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Monday, November 10, 2008 8:40 AM To: [email protected] Subject: Re: Non-admin user can suddenly access admin page holders and tabs ** I've seen this a couple times previously. This only happened right after I made a change to a form, prior to mid-tier having re-cached it. Flushing the cache seemed to fix it. This last happened on 6.3, prior to patch 21. I can't say if it's still an issue, as it was an intermittent issue, but it hasn't happened anytime recently. Eric Cleereman From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Trond Valen Sent: Monday, November 10, 2008 9:17 AM To: [email protected] Subject: Non-admin user can suddenly access admin page holders and tabs ** Hi I have discovered in Remedy ARS 6.3 that non-admin users get access to page holders and tabs that were given no permissions (i.e. only the admin should see them). Not all the admin tabs on the page holder are shown either, only some of them. This seems to cause some strange effects on the mid-tier; users can not set fields on the admin tabs that are actually not visible to the user. Does anyone know about this bug and how it can be avoided? Brgds Trond __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

