Thanks Mac,

I found the option to set that. Under the Table Field Properties/ Table Tree
Property,  there is a setting "Max Rows" and that was set to 10 in our
system.

On Tue, Nov 11, 2008 at 8:04 AM, Mac Rhoades <[EMAIL PROTECTED]> wrote:

> **
>
> Kiran,
>
> Not sure if the same in 7.0.1, but in HelpDesk 6.0, this is where I would
> look.  In the My Requests table properties on the Remedy Requester form
> under Field Properties/Advanced Display the Size of Chunk is probably set to
> 10.
>
>
>
> *Mac Rhoades*
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *kiran kodali
> *Sent:* Monday, November 10, 2008 4:53 PM
> *To:* [email protected]
> *Subject:* No. of Records displayed in the My Requests table of Requester
> Console
>
>
>
> **
>
> Hi All,
>
>
>
> We are using Incident Management 7.0.1, Patch 7.
>
>
>
> There are only 10 records displayed in the "My Requests" table of
> "Requester Console". It shows "10 entries returned - 73 entries matched" on
> the top of the table.
>
>
>
> What is the possible option that is restricting this number to 10?
>
>
>
> I have checked the Qualification under the Table/Tree Property, an EXTERNAL
> qualification is used there, which is testing 'Status' < 6000.
>
>
>
> I checked the workflow to find if some AL or Filter is restricting the
> returned rows to 10 but, i did not get any clue.
>
>
>
> Any idea or clue is greatly appreciated. Thanks
>
>
> Regards,
> Kiran Kodali
> Ph:  940-231-8524
>
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-- 
Regards,
Kiran Kodali
Ph: 940-231-8524

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