Hi Frex,
 
1. do arsignal -c
2. turn on Alert-Log on one machine. 
3. Start Alert-Tool and connect through the LB. Check in alert log for
lines indicating the alert-client connection.
4. Send an alert to the user.
 
If the alert is send out, everything is ok. If there are errors (cannot
bind ....) then you need to restart the servers.
 
Kind Regards Conny

________________________________

Von: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Im Auftrag von Frex Popo
Gesendet: Donnerstag, 13. November 2008 14:40
An: [email protected]
Betreff: Restart production servers


** 
Hi everyone,
 
I have two ARS servers running as part of a server group in a load
balancing environment.
 
I have added the Map-IP-Address flag/entry to the two servers to map the
virtual IP adress of the LB to the physical server addresses in order to
resolve an alert issue.
 
The question is, does this need a servers restart or do I simply run the
arsignal -c to read the conf file?
 
I have 30 minutes before I get started so a prompt reply would be very
much appreciated.
 
ARS: 7.1
ITSM: 7.0.3
OS: 2003 Ent
SQL Srv: 2005
 
Many thanks
frex
 
 

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