We've begun having a strange problem. Our server has begun to hang
making searching or creating records on most forms impossible. It will
still allow you to log in and work with some of our smaller forms (6 or
so fields), but it makes our Trouble Report form hang.
The error message you get after a few minutes states: "ARERR [94]
Timeout during database query -- consider using more specific search
criteria to narrow the results, and retry the operation :"
You have to either restart the services or totally reboot the server to
recover.
Below I've listed a couple of symptoms that seem odd to me.
1. You can search for a specific ticket number and get the results
just fine, but if you search something that will return multiple results
it hangs.
2. As stated above, searching for multiple results causes it to
hang, but it will populate tables with multiple results with no problems
and will allow you to refresh them with no issues at all.
Windows Server 2003
MS SQL 2000 SP3
Windows XP Pro Clients with WUT 7.0.01 P5 (some users may still have
older versions)
Has anyone seen anything like this before?
Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
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