Review the users People record. When the People record is created it is proposed and needs to be changed to enabled.
-----Original Message----- From: Sergio Tomillero <[EMAIL PROTECTED]> To: [email protected] Sent: Mon, 17 Nov 2008 6:46 am Subject: Re: People not able to create new request. Hello Vinit, Did you test installing ITSM 7.0.03 latest patch? vinitPatil wrote: > > Hello All, > > I've integrated Active Directory with Remedy. By using ARDBC plugin I > fetched all the people records from Active Directory to Vendor form. I've > an escalation on Vendor form which create/update records from Vendor form > to People form using Push Field. > > I already put on External Authentication with 'Authenticate Unregisterd > Users' and 'Cross Reference Blank password'. With this, user can log in to > the system using his AD password however, he can not create new request. > Whenever he click Requestor Console it gives an error 'You are not > registered User...'. > > As this is my first Active Directory integration, I don't know what went > wrong here. > > I should be very grateful to you, if you explain this to me. > > I am on AIX, ARS 7.1, ITSM 7.0.0.3 > > Thanks, > Vinit > -- View this message in context: http://www.nabble.com/People-not-able-to-create-new-request.-tp20534041p20537988.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
