Listers: I just finished installing SRM 2.2 p1 on an ARS 7.1 p8 server. I followed the instructions in the Configuration Guide (page 28 - 29) to set up the Mid Tier so that I could view Service Categories in the Data Visualization Field (DVF). Everything works fine, I can see data in the DVF field on the Request Entry form but I cannot see the little graphical pictures that go with the Service Categories. All I see is a little square with a red "X" in it (in IE) or a broken file icon (in Firefox).
Anyone else see this? I have the Fully Qualified Domain Name (FQDN) listed everywhere in the Remedy app that the configuration guide called for (which I though strange since I haven't used the FQDN up to this point in Remedy) but it doesn't seem to work. Any ideas would be appreciated. -scott philben _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
