I do not recall having that problem on 6.3. Always been in the habit of flushing the arerror.log file since most of it is garbage in there anyways over a period of time.
Joe ________________________________ From: "Grooms, Frederick W" <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, November 20, 2008 9:38:17 AM Subject: Re: How to turn off ARERR 9093 in arerror.log ** I seem to remember on 6.3 that ARS holds the arerror.log file open so if you empty (or delete) the file the next time an error is written the file is big again. From:Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Wednesday, November 19, 2008 10:25 PM To: [email protected] Subject: Re: How to turn off ARERR 9093 in arerror.log ** You are welcome.. Should be a piece of cake to write it on Solaris.. All you will need to do is give your SA a list of strings to egrep for, and its a done thing.. Joe ________________________________ From:Chintan Shah <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, November 19, 2008 8:48:42 PM Subject: Re: How to turn off ARERR 9093 in arerror.log ** Hi Joe, We are on Solaris 10, Arserver 6.03 patch 24. I will leave it to SA to do the work that you suggested and I think that would be an excellent approach to filter logs and archive them in a separate folder. Thanks for the suggestion. If I run into any issues, I will surely let you know. Thanks for asking. Regards, Chintan. --- On Wed, 11/19/08, Joe DeSouza <[EMAIL PROTECTED]> wrote: From: Joe DeSouza <[EMAIL PROTECTED]> Subject: Re: How to turn off ARERR 9093 in arerror.log To: [email protected] Date: Wednesday, November 19, 2008, 3:53 PM ** Chintan, Usually error messages get suppressed by that configuration too. As Claire mentioned maybe there is an exception for this one for some reason? What OS are your running your system on? If its UNIX you can write a cron job to recycle your arerror.log file periodically by archiving only significant errors in files that could be stored in a archive folder. And flush the original arerror.log file.. If you need help on how to do this by writting a .sh script that could be run from a cron job, let me know.. If its on Windows you could do something similar too - only I',m not that much of a windows expert so cant think off hand how I might be able to selectively pick text I want to archive from the log file. Maybe you could do it with a PERL script on windows. Joe ________________________________ From:"Sanford, Claire" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, November 19, 2008 6:17:43 PM Subject: Re: How to turn off ARERR 9093 in arerror.log ** I asked this question last year some time. Doug Mueller responded. There is no way at this time to turn it off. I think he was going to look into it, but I never checked again. It is a PITA! Error message! Fills the log with garbage! ________________________________ From:Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chintan Shah Sent: Wednesday, November 19, 2008 5:04 PM To: [email protected] Subject: Re: How to turn off ARERR 9093 in arerror.log ** Hi all, Joe, we tried the option that you suggested below. Supress Warnings option is not supressing ARERR 9093 because its an error and not warning. We even restarted server after adding line to config file Any more ideas? Is upgrade to 7.1, the only available option? We are currently on Remedy Server -6.03 patch 24. Thanks Chintan. --- --- On Thu, 9/11/08, Joe DeSouza <[EMAIL PROTECTED]> wrote: From: Joe DeSouza <[EMAIL PROTECTED]> Subject: Re: How to turn off ARERR 9093 in arerror.log To: [email protected] Date: Thursday, September 11, 2008, 3:48 PM ** Add the parameter Supress-Warnings: 9093 in the AR Servers ar.conf file (ar.cfg if windows) and use the arsignal -c <arservername>:<port> command to re-read the configuration file.. If it still doesn't work, restart the AR Server after adding that line in the configuration file.. Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. ----- Original Message ---- From: Chintan Shah <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, September 11, 2008 6:36:51 PM Subject: How to turn off ARERR 9093 in arerror.log ** Hi all, I know this might be a very dumb question. I need to get rid of ARERR 9093 to show up in arerror.log. Basically, what I need is NOT to log ARERR 9093 in arerror.log Currently, its logging this almost every 12 seconds make this file too large. ARERR 9093 - User is currently connected from another machine How can I do this? Thanks Chintan. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
