Just an FYI:  You can create a View form from a Database view so you
could have created a db View of the data that converted the type to
bigint (or varchar for that matter) and your Remedy View Form from that

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Bookers
Sent: Friday, November 21, 2008 5:21 PM
To: [email protected]
Subject: WORKAROUND: Problem with view forms

 

** 

For now, we did end up going with something similar to what Fred Grooms
proposed.  One of the DBAs suggested changing the "int" data type to
"bigint".  Since there isn't an actual "T" table in ARSystem for a view
form, we created one, and then changed "int" to "bigint".  So far,
everything's working like it should.

 

Ultimately I was able to replicate the problem on another machine by
restoring from a backup and re-installing the AR System software.  I
figured out where to change the collation method in SQL, at least for an
individual database (not for the entire server). I changed this to
"Latin1_General_CI_AI" (which I'm now told is the default), but this by
itself does not fix the problem. It may be just another symptom of
whatever it is that happened - we still don't have the root cause.

 

Thanks to Fred and to Joe Desouza for their input!

 

Have a good weekend,

 

Bill Bookers

 

On Fri, 21 Nov 2008 09:58:31 -0600, Grooms, Frederick W
<[EMAIL PROTECTED]> wrote:

>Out of curiosity ...  You said in an earlier message the Database Input
Length was 4 on the form for that column.  
>What happens when you change it to 5 (or 15)?
>
>Fred

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