Thanks, Fred, When I read your letter my first reaction was, "Come now, the User tool doesn't expand to display all the fields. I have fields off to the right of the display on all my forms."
BUT it turns out that a Dialog window DOES expand to include all the fields (at least in the User tool, but apparently not in Mid-Tier). I had a display-only, hidden character field with no label that I couldn't even see in the Admin tool. I got rid of it, and now the views display normally. Thank you too, David, for your suggestion. Gratefully yours, Dwayne ---- Original message ---- >Date: Fri, 21 Nov 2008 15:28:14 -0600 >From: "Grooms, Frederick W" <[EMAIL PROTECTED]> >Subject: Re: Can’t resize form view >To: arslist@ARSLIST.ORG > >Are there any fields at the right edge of those specific views? I seem to >remember the User tool automatically expanding a view when there were fields >to display. > >Fred > >-----Original Message----- >From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] >On Behalf Of Dwayne Martin >Sent: Friday, November 21, 2008 3:26 PM >To: arslist@ARSLIST.ORG >Subject: Can’t resize form view > >Dear List, > >We have a Display-Only, Standard form that we use for dialogs. It has >several views, most of which appear normally in the User tool. But two of the >views (one is a copy of the other) are elongated horizontally. And no matter >how often we re-size them in the Admin tool, they stay elongated in the User >tool. But they display properly in Mid-Tier. > >After editing, we save our view before opening a new view, and when we close >the form and re-display it, the views show their new size in the Admin tool, >but not in the User tool. > >I cleared out the cache on my own computer, and displayed the views on a >virgin computer that had never had Remedy installed on it before, but they >still appear elongated. > >What am I missing? > >Dwayne Martin >James Madison University > >(ARS, User and Admin tool 7.1 patch 3, RH Linux server, Oracle 10.2 db) > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
