Hello arslist: We have been utilizing ARS 7.1 Patch 004 with ITSM 7.0.2 (latest patch for Incident, Change, Config, and Problem) on a multi-CPU, high end Solaris box running DB2. We have had SIGNIFICANT performance issues under high load running this configuration as a result of our load testing exercise.
However, after meeting with Remedy engineers yesterday, they suggested that we replace the standard Solaris memory manager with a preloaded "libumem" memory manager. This has produced astonishing results and has resolved our issue of performance under high load with the fact that libumem uses a different memory allocation model that is more condusive to multi-cpu, multi-threaded applications. My question to the list is this. Have any of you replaced your memory manager in production with "libumem" and , if so, were there any side affects of doing so? Thanks for any feedback.... Terry _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
