Hi Janie,

Thanks for sharing your experience.

I have checked the source. In fact the query to the source data excludes
records where the field mapped to the CMDB Name field is null so there
shouldn't be any issues.

I run the big exchange isolated on one instance so there is no sharing of
data with other exchanges.

The memory estimate for my system would be 2*1.2*600000 = 1.4G so there
shouldn't be a problem.

AIE doesn't crash, it just continues to try and create records. Shallow
logging shows the data is correct from the source even when the submit
fails.

I've put all the logging on now and will see if that reveals anything.

Cheers

Peter


>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Janie
> Sent: 24 November 2008 23:33
> To: [email protected]
> Subject: Re: AIE Import Stops at 130000 Records
>
> Peter,
>
> One AIE instance can use up to 2GB of memory -- if it exceeds that, it
> will
> crash.
>
> Each active Data mapping used on a single AIE instance splits the 2GB
> evenly.  So 2 data mappings on 1 instance will allow each data mapping 1GB
> when it runs.
>
> In each data mapping, one key field mapping uses 1.2kb times the number of
> records in your AR target form.  Obviously, additional keys will increase
> the memory used.
>
>
>
> Is there legitimate data in the source that contains the 'Name' field --
> any
> possibility it's Null and thus returning Null?
>
> Generally, I've found that if there is a process memory limit, AIE will
> crash and the process will no longer be running... At all.  If AIE is
> running and the exchange is pulling data, I've found that the source data
> is
> usually the culprit when there is a problem -- especially when the
> majority
> of items are coming through correctly.
>
> HTH,
> Janie
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain
> Sent: Monday, November 24, 2008 2:01 PM
> To: [email protected]
> Subject: AIE Import Stops at 130000 Records
>
> Hi All,
>
> I am testing the BMC Config Management integration to CMDB via AIE and am
> running into an issue with the application and patch exchanges.
>
> CM has ~600000 applications but after importing ~130000 the creation of
> new
> CMDB CIs stops. The logs show that AIE is still attempting to create CIs
> but
> that these fail because the CMDB Name field is being set to null.
>
> The application exchange is running in its own AIE instance and has 12
> threads allocated.
>
> Could I be hitting a fundamental AIE process memory limit on Windows?
>
> Has anyone else seen this issue?
>
> Cheers
>
> Peter
> ARS 7.01 Patch 3
> CMDB 2.01 Patch 7
> AIE 7.1 Patch 4
> Windows 2003 Server
> SQLServer 2005
>
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